800+ active staff members
NEN-4400-1 certified

Full roster, too few people?

EXTRA quickly supplies flexible hospitality staff for hotels, events, caterers and restaurants. Everyone personally selected, everyone employed by us.

Everyone employed by us
Personally selected
Quickly available
Why EXTRA

Why hospitality businesses choose EXTRA

Not a standard staffing agency. EXTRA works differently. We build fixed teams, select rigorously and measure quality continuously.

🛡️

Everyone employed by us

Fully NEN-4400-1 certified and compliant with 2026 labour law. No self-employment constructions, no risks.

🤝

Personally known to us

Every staff member has come to our office for an interview. You always know who is coming to your venue.

Selected on soft & hard skills

Rigorous screening on expertise, attitude, appearance and performance history after every shift.

📞

Available 24/7

Quick response to drop-outs or last-minute requests. We're there when you need us.

📊

Continuously measured quality

A rating after every shift. So we always know exactly who performs consistently well at your venue.

🎁

EXTRAATje reward system

Higher motivation, fewer no-shows and fixed teams. Staff who genuinely want to come back to your venue.

Fully compliant with 2026 labour law, NEN-4400-1 certified

Trusted by hotels, caterers and event venues

Marriott
Hilton
Mercure Hotels
Pulitzer Amsterdam
H'art Museum
Select Catering
Appèl
Amrâth Hotels
FC Utrecht
Westweelde
Funda
Hete Peper
Marriott
Hilton
Mercure Hotels
Pulitzer Amsterdam
H'art Museum
Select Catering
Appèl
Amrâth Hotels
FC Utrecht
Westweelde
Funda
Hete Peper
Experiences

What others say

4.8
average from 232 Google reviews

"Wij werken samen met EXTRA sinds eind oktober 2025 voor de levering van kamermeisjes, AD-, turndown- en minibarmedewerkers aan Grand Hotel Amrâth Amsterdam. EXTRA heeft professionaliteit, betrouwbaarheid en een sterke toewijding aan kwaliteit getoond. De kamermeisjes hebben onze verwachtingen consequent waargemaakt en overtroffen, en zorgen dat onze hotelkamers aan de hoogste normen van netheid en gasttevredenheid voldoen. De communicatie is efficient en responsief, waardoor de samenwerking soepel verloopt. Wij aarzelen niet om EXTRA aan te bevelen bij ieder bedrijf dat op zoek is naar betrouwbare personeelsoplossingen."

DK

D. Koops

Hotelmanager

Grand Hotel Amrâth Amsterdam

"Vanaf het begin hebben wij prettig en direct contact gehad met het team van EXTRA. Extra levert bij ons een breed scala aan personeelsleden. Waar de samenwerking begon met uitsluitend barpersoneel voor onze nachtclub, leveren zij inmiddels ook onze grootste poule aan BQT-medewerkers voor bruiloften en zakelijke evenementen, sitecrew voor de preproductie en zelfs schoonmaakmedewerkers tijdens de evenementen zelf. Wij zijn zeer tevreden over de kwaliteit van de medewerkers die via Extra bij ons werken. Tijdens de evenementen kunnen we direct schakelen met Extra wanneer zich uitdagingen voordoen en zij reageren snel en adequaat."

DS

D. Sarda

Eventmanager

Westweelde

"Vanuit het H'ART Museum werken wij met enige regelmaat met personeel van Extra omdat we weten dat we goed gekwalificeerd personeel krijgen dat altijd verzorgd en goed op tijd is. Het team van Extra is duidelijk in de communicatie, zowel het personeel op de vloer als het planningspersoneel, en we werken graag met ze samen."

TB

T. Bakkenes

Hospitality Manager

H'ART Museum

Screening process

Every candidate, personally screened

Before a staff member arrives at your venue, they have met us in person at our office and been assessed digitally per role. You always know exactly who's coming through the door.

1.Top performer!
2.🏆Lots of experience
3.💁Well-presented
4.😄Enthusiastic
5.🇳🇱NL
7.🍽️3-plate carry
Digital intake form screening hospitality staff EXTRA
app.doehetextra.nl/dashboard
Candidates dashboard with scores per discipline EXTRA Amsterdam
Candidate scores: soft skills, bar, service and dining
Data & insight

Your candidates selected on proven scores

We store every rating. Per staff member you can see scores on soft skills, service, bar and dining. That's how we always match the right person to your venue, without guesswork.

Every candidate profile with discipline scores
Immediate insight into who fits your concept
Objective matching based on work history
Favourites pool

Familiar faces, less explaining

After every successful collaboration we add your favourites to your personal pool. Immediately deployable for your next request, no onboarding and no surprises.

Built on your preferences and feedback
Immediately deployable for your next request
Invite them yourself via the 'Invite to pool' button
Continuously updated after every shift
Build your fixed pool
app.doehetextra.nl
Staff matches favourites pool EXTRA dashboard client
Invite to pool button EXTRA dashboard
EXTRAATje reward system

Better motivation = better staff

Our unique reward system creates motivated staff who genuinely want to come back. What you notice as a client: fewer no-shows, more continuity and fixed teams.

🏃
Step 1

Staff member earns points

Every shift earns points. Performing well? Extra points. That's how quality is rewarded.

💎
Step 2

Status rises, motivation grows

From Bronze to Diamond. Higher status means better rewards and greater engagement.

🎁
Step 3

Staff want to come back

Building up points at your venue gives them a reason to stay. Fewer changing faces.

DashboardRewardsRankingsChallenges

What you notice as a client

  • Higher motivation, because staff want to earn points at your venue
  • Fewer no-shows, because reliable staff actually show up
  • More continuity — fixed teams who know your venue
  • Staff who genuinely want to come back to your location
Reliability

We do not tolerate no-shows

A reliable staff member cancels properly. If they don't, there are consequences. This way you're never left with an unpleasant surprise.

Always call to cancel

Staff are required to cancel by phone. A text message or chat is not sufficient.

€50 fine for improper cancellation

Anyone who doesn't follow the protocol is fined €50. Immediate, consistent and fair.

2× improper = non-active

After two improper cancellations a staff member is suspended. No second chance for carelessness.

You're never caught off guard

Thanks to this protocol you know in good time when someone can't make it — so we can arrange a replacement.

Reliability is not an afterthought at EXTRA

Our cancellation protocol is not for show. It protects you as a client and ensures our staff take their responsibilities seriously.

How it works for clients

How working with EXTRA works

From first request to a fixed favourites pool. Four steps.

Step 1

Tell us what you need

Which roles, when and how many people? We immediately think along on the best approach.

Step 2

We select the right people

Based on experience, skills, ratings and favourites pool we put together the best team.

Step 3

Your team is ready

A tailor-made team, scheduled and ready to start. You don't have to do a thing.

Step 4

Evaluate & build the pool

Feedback after every assignment. That's how we jointly build a reliable, fixed favourites pool.

FAQ

Frequently asked questions

At EXTRA we understand that busy periods often arise unexpectedly. Thanks to our large pool of experienced staff we can usually deploy people quickly. In many cases we can propose suitable candidates within 48 hours for hotels, restaurants, events or catering assignments.

Via EXTRA you can hire staff for various roles in hospitality. Think of waiting staff, bar staff, runners, chefs, front office agents and housekeeping. We always look at which staff members best fit the assignment and venue.

Costs depend on various factors such as role, experience level and duration of the assignment. At EXTRA we work with transparent rates and are happy to think along on a suitable solution for your situation.

Many businesses choose a hospitality staffing agency because of the flexibility it offers. You can quickly deploy staff during busy periods, events or sick days. In addition, a staffing agency takes care of recruitment, selection and administration.

Yes. Flexibility is one of the key advantages of working with EXTRA. Whether it's a large event, a busy weekend or a temporary spike: we can scale up and down quickly with experienced hospitality staff.

EXTRA supplies hospitality staff to various businesses in the hospitality sector, such as hotels, event venues, caterers and restaurants. This gives us broad experience with a wide variety of assignments and work environments.

You can easily request staff via the request form on our website. Once we receive the request we will be in touch to discuss your requirements and planning.

Ready to get started?

Ready to deploy extra staff?

Tell us what you need. We select the right people and quickly put a team together for you. Everyone employed by us, everyone personally known to us.

NEN-4400-1 certified
Everyone employed by us
Available 24/7