Hire housekeeping staff
Rooms ready on time, to your standard
Experienced housekeepers and room attendants who work to your quality standards. Everyone personally selected, on EXTRA's payroll and managed by your supervisor.
- on our payrollEveryone
- NEN 4400-1Certified
- per hotelFixed pool
- your supervisorManaged by
Trusted by hotels
From grand hotel to boutique. A few of the hotels that work with EXTRA.
For every role on the floor
From the first room after check-out to the evening turndown. You request exactly the people you need, per shift.
- 01
Room attendant
Cleaning and making up guest rooms to your standard: beds, bathroom, vacuuming and the final check.
- 02
Turndown
The evening round: preparing rooms for the night, so the guest returns to a tidy room.
- 03
Minibar
Checking and restocking minibars and reporting consumption to reception.
- 04
Houseman
Support on the floor: delivering linen and supplies, keeping corridors and public areas clean.
- 05
Wellness
Spa, gym and changing rooms clean and in order, also during opening hours.
- 06
Supervisor
Checking rooms and leading the team on the floor, in consultation with your executive housekeeper.
We have worked with EXTRA since late October 2025 on the supply of housekeepers, AD, turndown and minibar staff to Grand Hotel Amrâth Amsterdam. EXTRA has shown professionalism, reliability and a strong commitment to quality.
Hire in, outsource or employ yourself?
Under fifty rooms you keep it in-house and hire extra on busy days. Between fifty and a hundred and fifty rooms, a fixed core with a flexible layer works best. Above that, outsourcing fully can bring peace of mind, provided your occupancy is stable.
Read the full comparison| In-house teamon your own payroll | Cleaning companyoutsourced per room | Staffing agencyhired in per hour | |
|---|---|---|---|
| Management and supervisionwho gives direction on the floor | Your hotel | The supplier | Your hotel |
| Collective agreement for the employeewhich terms of employment apply | Your hospitality agreement | Cleaning sector agreement | Equivalent to your terms |
| Costs at low occupancyFebruary, off-peak months, quiet weeks | Keep running | Drop with it | Drop with it |
| Switching supplierhow you get out again | n/a | Obligation to take over staff (article 38 cleaning sector agreement) | Cancellable per assignment |
| Indemnity from liabilitypayroll taxes and VAT | n/a | Not possible | Possible via NEN 4400-1 and a blocked (g) account |
When you hire in, you manage the staff; when you outsource, the supplier does. That is the difference that explains all the others.
Five questions, five answers
These are the questions to ask any supplier of housekeeping staff. These are our answers.
- 01Are you in the SNA register and do you meet NEN 4400-1?Yes. EXTRA is NEN 4400-1 certified. That lets you indemnify yourself against hirer's liability.
- 02Do you work with people on your payroll or with freelancers?Everyone who works through EXTRA is on our payroll. No freelance arrangements involved.
- 03Who manages the team on the floor?Your supervisor. When you hire in, our people work under your management and supervision, following your room lists and your standard.
- 04What happens to the team if I switch?You cancel per assignment. There is no obligation to take over staff, unlike outsourcing under the cleaning sector agreement.
- 05How fixed is the pool?We build a favourites pool for each hotel. Whoever does well with you, we ask first for your next request.
The same people on your floor
Familiar faces save induction time and lift your cleanliness scores. Whoever does well with you comes back to your floor.
Built up per department
Housekeeping, F&B, banqueting and front officeYourpoolReady to go for your next request
No induction costs, no surprises at the doorReadyto goInvite them yourself via your dashboard
With the Invite pools buttonInviteyourselfUpdated automatically after every shift
Based on your ratingsAlwayscurrentFrequently asked questions about housekeeping
Can you supply housekeeping staff?
Yes. Housekeeping is one of our core specialisms for hotels. We supply experienced housekeepers and room attendants who are familiar with hotel standards and quality checks. Through our favourites pool we build a regular team that knows your hotel inside out.
Is hiring in housekeeping more expensive than employing staff yourself?
Per hour, yes. Per year it depends on your occupancy rate. With strongly fluctuating occupancy, a fixed core plus a flexible layer is almost always cheaper than a fully permanent team you keep paying through the off-peak months.
Can I manage hired-in housekeeping staff myself?
Yes. When you hire in, the staff work precisely under your management and supervision. That is the essential difference from outsourcing. With contracted work, the supplier manages them.
Can I employ someone who works for me through a staffing agency?
Usually, yes. Check the terms and conditions for the notice period and transfer fee that apply, and agree on these at the start.
How quickly can I have housekeeping staff arranged?
For a single shift, often within a few days. If you want a fixed pool that knows your standards, allow a lead time of a few weeks.
